At 13jili, your privacy is not an afterthought — it's a foundation. This Privacy Policy explains exactly what personal data we collect from Filipino players, how we use it, who we share it with, and what rights you have over your own information. We believe you deserve to know.
Summary: 13jili collects personal data to operate your account, process transactions, comply with Philippine law, and improve your gaming experience. We do not sell your personal data to third parties. You have the right to access, correct, and request deletion of your data at any time by contacting us at [email protected].
This Privacy Policy ("Policy") describes how 13jili ("we," "us," "our," or "the Platform") collects, uses, stores, discloses, and protects the personal information of users ("you," "your," "Player") who access or use the 13jili online gaming platform at 13jili.net, including all associated pages, features, and services.
13jili is committed to protecting the privacy and personal data of every Filipino player in accordance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC) of the Philippines.
By registering an account, accessing the Platform, or using any of our services, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please do not use the 13jili platform.
This Policy should be read alongside our Terms & Conditions and Responsible Gaming policy, both of which form part of the overall agreement between you and 13jili.
For the purposes of the Data Privacy Act of 2012 and applicable data protection legislation, 13jili acts as the data controller in respect of the personal information it collects and processes about registered players and visitors to the Platform.
As data controller, 13jili determines the purposes and means of processing your personal data. We are responsible for ensuring that your data is handled lawfully, fairly, and transparently, and that appropriate technical and organizational measures are in place to protect it against unauthorized access, loss, or misuse.
If you have any questions about how 13jili processes your personal data, or if you wish to exercise any of your data subject rights, please contact our Data Protection Officer at: [email protected]
13jili collects the following categories of personal data from players and visitors to the Platform:
What we do NOT collect: 13jili does not collect full credit card numbers, full bank account numbers, or any sensitive personal information beyond what is strictly necessary for identity verification, regulatory compliance, and the provision of our gaming services.
13jili collects personal data through the following means:
| Collection Method | Examples |
|---|---|
| Direct submission | Registration form, KYC document upload, customer support inquiries, responsible gaming tool requests |
| Automated collection | Cookies, session tokens, server logs, IP address capture during Platform access |
| Transaction processing | Payment gateway data received when you make a deposit or withdrawal via GCash, PayMaya, BPI, BDO, or Metrobank |
| Third-party verification | Identity verification services used during KYC processing; fraud detection and anti-money laundering screening services |
| Game providers | Game session data transmitted by third-party game providers integrated into the 13jili platform |
13jili uses your personal data for the following purposes:
Under the Data Privacy Act of 2012, 13jili processes your personal data on the following legal bases:
13jili does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
No data sales: 13jili will never sell your personal data to advertisers, data brokers, or any other commercial third party. Your data is used solely to operate your account and comply with our legal obligations.
13jili retains your personal data for the following periods, after which it is securely deleted or anonymized:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & identity data | 5 years after account closure | PAGCOR licensing and AMLA obligations |
| Transaction records | 5 years from transaction date | Anti-money laundering compliance |
| KYC documents | 5 years after account closure | Regulatory verification requirements |
| Game session history | 2 years from session date | Dispute resolution and responsible gaming monitoring |
| Customer support records | 3 years from last interaction | Dispute resolution and service improvement |
| Marketing consent records | Until consent is withdrawn + 1 year | Proof of lawful marketing basis |
| Technical/device logs | 12 months from collection | Security monitoring and fraud detection |
Where retention is required by law, we will retain data for the full statutory period regardless of account status. Upon expiry of the applicable retention period, data is securely deleted or irreversibly anonymized.
13jili implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:
While 13jili takes all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. You are also responsible for maintaining the confidentiality of your account credentials. If you suspect unauthorized access to your account, contact us immediately at [email protected].
13jili uses cookies and similar tracking technologies to operate the Platform, remember your preferences, and analyze usage patterns. The following categories of cookies are used:
You may manage non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the Platform. 13jili does not use third-party advertising cookies or share cookie data with advertisers.
Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by 13jili. To exercise any of these rights, contact our Data Protection Officer at [email protected]. We will respond within 15 business days of receiving a verified request.
Under the Philippine Data Privacy Act of 2012, every 13jili player has these rights over their personal information.
You have the right to request a copy of all personal data 13jili holds about you, including how it is being used and with whom it has been shared.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated promptly.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
You have the right to object to the processing of your personal data for direct marketing purposes at any time. We will stop processing immediately upon receipt of a valid objection.
You may request your personal data in a structured, commonly used, machine-readable format so that you can transfer it to another service provider.
If a data breach occurs that poses a real risk to your rights and freedoms, 13jili will notify you and the National Privacy Commission within the timeframes required by law.
21+ Only: The 13jili platform is strictly for adults aged 21 years and above. We do not knowingly collect personal data from individuals under 21 years of age.
13jili does not knowingly collect, process, or store personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will immediately suspend the relevant account, delete the data, and report the matter to the appropriate authorities where required.
If you are a parent or guardian and believe that your child under 21 has registered on the 13jili platform, please contact us immediately at [email protected] so that we can take prompt action.
Some of the third-party service providers used by 13jili — including cloud hosting providers, game studios, and KYC verification services — may process your personal data outside of the Philippines. Where such transfers occur, 13jili ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under the Data Privacy Act of 2012.
These safeguards may include contractual clauses approved by the National Privacy Commission, binding corporate rules, or transfers to jurisdictions recognized as providing an adequate level of data protection. By using the 13jili platform, you consent to such transfers where they are necessary for the provision of our services.
13jili reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Material changes will be communicated to registered players via email notification or a prominent notice on the Platform prior to the changes taking effect.
The date of the most recent revision is displayed at the top of this page. Your continued use of the 13jili platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically to stay informed about how we protect your data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 13jili, please contact our Data Protection Officer using the details below. We are committed to resolving all privacy-related inquiries promptly and transparently.
Data Protection Officer — 13jili
Email: [email protected]
Operating Hours: 8:00 AM – 12:00 MN PHT, Monday to Sunday
Response Time: Within 15 business days of receiving a verified request
You also have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe that your data protection rights have been violated. For more information, visit the NPC's official channels.
For responsible gaming concerns, please visit our Responsible Gaming page or refer to the PAGCOR helpline for independent support.
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